Salesforce Admin Course for Beginners - Overview


The Salesforce Administrator credential is designed for those who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities. This Salesforce admin online course is for you to help prepare for the Administrator Certification exam and increase your chances of passing the exam on the first attempt.

Key Features

Study Plan Content

  • Stage 1 : Configuration and Setup: 20%

    1 :  Company Settings

    2 : User Interface

    3 : User Setup and Maintenance

    4 : Security Controls

    5 : Salesforce Sharing Model

    6 : Custom Profile and Permission Sets

  • Stage 2 : Object Manager and Lightning App Builder: 20%

    1 :  Object Model

    2 : Managing Fields

    3 : Managing Page Layouts

  • Stage 3 : Sales and Marketing Applications: 12%

    1 : Sales Process

    2: Opportunity Tools

    3: Campaign Management

  • Stage 4 : Service and Support Applications: 11%

    1 : Case Management 

    2 : Automate Case Management

  • Stage 5 : Productivity and Collaboration: 7%

    1 : Activity Management 

    2 : Chatter

    3 : Mobile App

    4 : AppExchange

  • Stage 6 : Data and Analytics Management: 14%

    1 : Data Management

    2 : Data Validation 

    3 : Reports

    4 : Sharing Impact on Reports

    5 : Dashboards 

  • Stage 7 : Workflow/Process Automation: 16%

    1 : Automation Solutions

    2 : Flow

    3 : Approval Process